Irish Water is a state-owned subsidiary of the Bord Gáis Éireann Group, which was founded in July 2013 following the enactment of the Water Services Act 2013. It is responsible for the operation of public water services including the maintenance of the water system, investment and planning, and customer care and billing.
Regulated by the Commission for Energy Regulation for economic matters, and the Environmental Protection Agency for environmental matters, Irish Water brings the water and wastewater services of the 34 Local Authorities together under one national service provider.
The relationship with Local Authorities
Irish Water will gradually take over responsibility for water and wastewater services from Local Authorities on a phased basis from January 2014. The aim is to achieve a seamless transition, with the relevant Local Authority becoming the contact point for billing, payment and general account queries. Staffing and operational structures in the respective organisations are under discussion currently .
It will take approximately five years for Irish Water to be fully established, at which point it will be responsible for the operation of all public water services. As well as responsibility for public water services, Irish Water will also be making capital and investment decisions regarding the country’s water infrastructure on a national basis.
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